Refund Policy

Canceling a subscription

Cancel before the next renewal through any available account billing controls or by emailing hello@choosesteward.com. Cancellation stops future charges, and access ordinarily continues through the end of the paid billing period.

Canceling does not automatically refund a charge that has already been processed.

Refund eligibility

• First purchase: request a refund within 14 calendar days if the product is not a fit.
• Subscription renewal: request help within 7 calendar days if you intended to cancel before the renewal.
• One-time rescue, migration, or custom work may have separate terms stated before purchase.

How refunds are processed

Approved refunds are returned to the original payment method. Bank and card-network processing times vary, so a credit may take several business days to appear.

Nothing in this policy limits refund or cancellation rights that cannot be waived under applicable law.

Exceptions

We may decline requests involving abuse, prohibited use, chargeback fraud, repeated refund claims, or illegal provider or content workflows.

Request a cancellation or refund

Email hello@choosesteward.com with the account email, purchase date, charge amount, and reason for the request. We aim to reply within two business days.